![]() To sign up for any of the above features, login to your online account or click click here to enroll. If you have questions about My Business Account specifically, please reach out to the My Business Account team at. ![]() You can also get email & text (optional) reminders. If you have any questions regarding your bill, payments or account information please contact our Customer Service at 1-80. Need a reminder? Our RemindMe feature adds an alert to your calendar. Register for online access to your account and use our portal to view your bill, set up automatic payments, receive a personalized Energy Savings Plan, and more. You will receive an email notification each time a new bill is ready for you to view and pay. Go paperless to receive bills, reminders, and receipts via email. A complete list of National Grid phone numbers for customers in Long Island and Rockaway Peninsula. Have questions or need more information Call a Total Home Comfort specialist at 1-87. Learn more about our Energy Saving Programs. You can explore other opportunities to save energy with National Grid. Note: This is not a National Grid phone number. At this time, the Total Home Comfort program is not accepting new applications. Reduce paper clutter and the need to file or shred documents. We ask that you kindly give a 24 hours notice. National Grid is an electricity, natural gas, and clean energy delivery company, where our 17,000 employees live and work in the communities we serve. The date of a scheduled payment can be changed as long as it is adjusted before the date scheduled. Call our Emergency Hotline at 1-80, available 24 hours / 7 days. Scheduled payments are individual payments that you schedule for any date you designate prior to the bill due date. PLEASE NOTE: If your issue is an emergency or an urgent matter, do not submit this form. After making a one-time payment via our website or making a payment with our automated payment system you can store your payment method and you’ll have the option to respond via text to pay your bill. Registering takes just five minutes and turns time into savings. Please call us at 1-80 or 1-63, Monday-Friday, 8am-8pm to start, stop, or transfer your service. New to National Grid Register for online access to your account and use our portal to view your bill, set up automatic payments, receive a personalized Energy Savings Plan, and more. We ask for 5-7 days’ notice so we can schedule a crew member to visit your home and physically turn your service on or off. This will avoid any late fees and free you from having to remember when to pay.Įnroll in Pay by Text. Please call us at least a week beforehand to start, stop, or transfer your service to a new location. Your bills will be automatically paid on the due date each billing cycle, using your default credit card or bank account. Don’t worry about paying your bill at all! Enroll in AutoPay.
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